Web app allows contractors to rate operative performance.
The Asbestos Removal Contractors Association (ARCA) has announced the availability of a performance rating app for short-term asbestos removal operatives.
The Asbestos Labour Feedback App, ALFA, the first of its kind in the industry, enables ARCA member licensed asbestos removal contractors to rate the performance and behaviour of operatives supplied by ARCA labour supply members.
Having an overall performance rating available for an operative, as well as certificate information, available in one App, will provide the contractors with a better understanding of the competency of an agency operative before he/she arrives on site.
The App enables ARCA member licensed asbestos removal contractors to rate short-term operatives over nine categories. Ratings are requested on the last day of an assignment or every two weeks where applicable. All ratings, from various contractors over a number of assignments, are used to calculate the overall performance rating (calculated once five ratings received) for an operative, which is displayed by stars. An operative’s overall performance rating, and average rating per category, is then available for an ARCA member contractor to view, if/when that operative is assigned by an Agency to that contractor’s job, within ALFA.
Read more here.
