New appointment puts parts sales at the forefront of company’s operations.
ECY Haulmark has appointed Nicola Kirkby to head up the parts sales operations across the company’s entire business.
Kirkby (pictured leftwith Furukawa Rock Drill managing director Mark Okamoto and ECY Haulmark’s Rick Yarwood) brings with her a considerable amount of parts and industry experience having previously worked with Blue Group, and has ambitions for the future.
“I work on the basis that a salesman sells the first machine but it’s the aftersales support that sells the second, third and fourth machine. Customers today have very high demands. They want parts quickly and efficiently and they also want them to be priced competitively,” Kirkby says. “ECY Haulmark already has a reputation for offering some top quality brands. I want our parts business to be of a similar quality.”
Richard Yarwood says he is delighted to have secured Kirkby’s experience and believes she will be a valuable addition to his team. “Parts are already our biggest seller, outstripping brands like FRD, VTN, OilQuick and Rubblemaster,” he concludes. “But with Nicola’s experience and ability to concentrate on this vital part of our business, I have high hopes for the future.”
